Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To return your product, you should mail your product to: Slow Made Goods, 7 St Clements Hill, Norwich, Norfolk. NR3 4DE.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If the return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund within 7 working days following notification of receipt of your return, check your bank account again or contact your credit card company if payment was made by credit card. It may take some time before your refund is officially posted.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at ewen@slowmadegoods.com


Due to the one of a kind nature of our products we cannot offer exchanges, however, we can offer items at the same value or refund the difference on lower value items.